Privacy Policy
Last updated: October 2026
1. Data Controller
2. What data we collect
We collect the following personal data:
- Contact forms and resources: Name, email address and phone number.
- Website URL: If you request a free review.
- Cookies: Necessary and analytical (with consent). Read more in our cookie policy.
3. Purpose of processing
We use your data to:
- Provide access to requested resources
- Respond to inquiries
- Follow up potential customers
- Improve our website and services
We do not send newsletters or marketing without your explicit consent.
Anonymised data
We use anonymised, aggregated data for product development and model training. Data that can identify individuals is not included in this training data.
4. Consent on form submission
When you submit a contact form, you consent to NOVAQ contacting you based on the information you provide. You can withdraw your consent at any time.
5. Legal basis
- Consent (Art. 6(1)(a)): When you voluntarily provide contact information.
- Legitimate interest (Art. 6(1)(f)): Follow-up of inquiries and service improvement.
6. Sharing of data
We do not share your personal data with third parties for marketing purposes.
- FormSubmit.co: Used for email notification.
We never sell your personal data.
7. Storage and deletion
Contact information is stored as long as necessary and deleted within 12 months of last contact. You can request deletion at any time.
8. Your rights
You have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Withdraw consent
- Complain to the Data Protection Authority
Email hello@novaq.no.
9. Security
We take reasonable technical and organizational measures to protect your personal data.
10. Changes
We may update this privacy policy as needed. Significant changes will be communicated on the website.
11. Contact
Questions about privacy? Contact us at hello@novaq.no.